Industry Standards – Bar Back – A compilation of job description, hints and standard practices for specific positions (Bar Back) within the hotel

Industry Standards – Bartender – A compilation of job descriptions, hints and standard practices for specific positions (Bartender) within the hotel

Industry Standards – Bus Person – A compilation of job descriptions, hints and standard practices for specific positions (Bus Person) within the hotel

Industry Standards – Cashier – A compilation of job descriptions, hints and standard practices for specific positions (Cashier) within the hotel

Industry Standards – Food and Beverage Captain – A compilation of job descriptions, hints and standard practices for specific positions (Captain) within the hotel

Industry Standards – Servi Bar Attendant – A compilation of job descriptions, hints and standard practices for specific positions (Bar Attendant) within the hotel

Industry Standards – Servi Bar Supervisor – A compilation of job descriptions, hints and standard practices for specific positions (Bar Supervisor) within the hotel

50 Most Asked Interview Questions – A interview process guide to assist both the employer and potential employee.

Best Personal Branding Tips – Tips that can be used to motivate employees to be remembered and remarkable

Business Plan Template – Template that can be used by hotels to create a business plan

Customer Service Workbook – Workbook designed to aid in improving the quality and delivery of customer service

Food Checklist for Hotels – Food tracking form

Hospitality Assured 10 Key Steps – Customer Satisfaction Accreditation Process

Sanitation and Safety Guidelines for Food & Beverage Department – Guidelines for employees that handle food.