Secrets St. Lucia Resort & Spa Receives Prestigious AAA Four Diamond Award
Secrets St. Lucia Resort & Spa is humbled to announce that it has been awarded the prestigious AAA Four Diamond Award, a distinguished recognition that highlights the resort’s commitment to delivering an elevated standard of hospitality, attentive service and memorable experiences for its guests.
The AAA Four Diamond designation is reserved for properties that demonstrate a consistently high level of service, amenities and overall guest experience. The recognition places Secrets St. Lucia among a select group of properties recognized for exceeding expectations and maintaining exceptional standards across the guest journey. The resort is owned by Mullen Real Estate group and was officially opened June 1 of 2025 after a multi-million dollar investment.
Located along the picturesque shores of Choc Bay, Secrets St. Lucia Resort & Spa offers an adult-only escape where Caribbean surroundings meet refined hospitality. From its luxurious accommodation and unique culinary experiences to its well-being offerings, entertainment and personalized service, the resort strives to create meaningful moments that guests remember long after their stay embracing the concept of time here is worth more.
As part of Hyatt, Secrets St. Lucia is also guided by the company’s longstanding commitment to caring for people so they can be their best. The recognition reflects the alignment between the resort’s dedication to its guests and Hyatt’s purpose-driven approach to hospitality, with an emphasis on care, respect, inclusion and delivering experiences that create lasting connections. The resort also participates in the World of Hyatt loyalty program; is Queer Destinations Certified and has been nominated in seven categories in this year’s World Travel Awards to include Caribbean’s Leading Adult-only All-Inclusive resort.
“Receiving the AAA Four Diamond Award is an incredible achievement and a humble moment for our entire team,” said Alisteer Nelson, Director of Sales and Marketing. “This recognition reflects the passion, dedication and attention to detail that our colleagues bring to the guest experience every day. It reinforces the value we strive to deliver at Secrets St. Lucia, a place where every guest feels genuinely welcomed, cared for and inspired to create unforgettable memories. Being part of Hyatt and Inclusive Collection further strengthens that commitment, as we continue to live our values through the way we serve our guests, support one another and contribute to the destination we call home.” Through its World of Care initiative, the resort has also partnered with the 2026 Saint Lucia Kings cricket team to further highlight and strengthen sports tourism on the island.
For Secrets St. Lucia, the AAA Four Diamond Award represents both an achievement and a continued commitment to raising the bar. The resort remains focused on evolving its offerings while preserving the authentic warmth of Saint Lucian hospitality and creating distinctive experiences for couples, honeymooners and travelers seeking an unforgettable Caribbean escape.
As the resort celebrates this milestone, Secrets St. Lucia extends its appreciation to its colleagues, partners and guests whose continued support has contributed to its journey. The Four Diamond recognition serves as motivation to continue delivering the thoughtful service, exceptional experiences and genuine care that define the Secrets St. Lucia experience.
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