The Week at the SLHTA, August 30th, 2013


Friday, August 30th, 2013  
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In This Edition
Trim Air Charter – Luxury Transportation
Notice to Members – Email Address Changes
SLHTA Football is on!!
SLHTA says farewell to NSDC Intern
Energy Saving
Summerlicious Interviews Continues
La Belle Helene Meeting
Up Selling Workshop gets endorsement
Bay Gardens to host Celebrity Pro-Baller
Online Course for Internet and Social Media

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Trim Air Charter Services
Trim Air Charter is a luxury transport company, offering taxi services for arrivals and departures and tours in our stunning black Cadillac Escalade and Chevy Suburbans.
Trim Air is currently offering the West Coast Departure Transfer, this transfer enables guests who have been on the island and did not go on a tour whilst in St Lucia to view and take photos of the scenic west coast, and take photos of the Pitons all before their departure to the airport.

Find out more about Trim Air Charter Service by visiting their website at

Notice to Members
…be advised
 Members are asked to note that email addresses for the secretariat have changed effective imediately.  Officers can be contacted at the following addresses:

Mr. Noorani Azeez –
Yola St Jour –
Zina Haynes –
Wendel George –
Nikka Swanson –
Casheena Dalson –

The Saint Lucia Hotel and Tourism Association apologies for any inconvenience this may cause during this transition.

SLHTA Football Championship
The Saint Lucia Hotel and Tourism Association (SLHTA) football competition kicks off this year in Grand Style.  This year the Sports Committee welcomes an additional team the fleet.  Cap Maison Hotel joins the SLHTA Sports Invitational this year to take part in exciting marches to played at various venues around the island.
  The marches have been scheduled to play at specific locations around the island to accommodate participating establishments.  The Association is collaborating with the Gros Islet Football League and the Choiseul Youth and Sports Council to host games in Monchy, Corinth and La Farge respectfully.

The drive behind the SLHTA Sports Invitational is to promote healthy lifestyle, health and wellness and also to encourage camaraderie among industry employees.  TheSLHTA Sports was revitalized last year with a number of events including cricket, football, netball and managers tennis.
Visit our facebook page for images of last year event.

SLHTA says farewell to NSDC intern
Shanet Mathurin
This week the SLHTA Secretariat said farewell to our intern from the National Skills Development Centre Inc., Ms. Shanet Mathurin.  Ms. Mathurin interned at the Secretariat for the past four months in the post of administrative assistant and, during her internship sought to apply her competencies acquired in her training at NSDC under its OECS Skills for Inclusive Growth programme.

The SLHTA as part of its support for human development initiatives on the island offers internships to suitably qualified trainees throughout the year.   At her farewell gathering, Ms. Mathurin commented that “My internship at the SLHTA was wonderful particularly because I got the opportunity to apply my new found skills and worked with staff members who were so welcoming and treated me like family.  I had no idea that so much work was done here.”

During her internship with the Secretariat Ms. Mathurin gained exposure to project and event management as well as administrative and clerical experience.  The Secretariat wishes Ms. Mathurin the very best in her endeavors and looks forward to receiving our next intern from Monroe College in September 2013

Energy Saving Tips
The following is a simple checklist of energy conservation/efficiency measures to use at your establishment:
  • Replace incandescent lights with compact fluorescent lights (CFLs) or light-emitting diodes (LEDs) for desk lamps and overhead lighting. Using CFLs instead of comparable incandescent bulbs can save about 50% on your lighting costs. CFLs use only one-fourth the energy and last up to 10 times longer.
  • Switch off all unnecessary lights. Use dimmers, motion sensors, or occupancy sensors to automatically turn off lighting when not in use to reduce energy use and costs.
  • Turn off lights when you leave at the end of the day, especially on weekends.
  • Use as much as possible natural lighting or day lighting. When feasible, turn off lights near windows.
  • Close or adjust window blinds to block direct sunlight to reduce cooling needs during warm months.
  • Unplug equipment that drains energy when not in use (i.e. cell phone chargers, fans, coffeemakers, desktop printers, radios, etc.).
  • Unplug transformers that are not being used. Step-down transformers (which convert 230 volts to 110 volts) use energy once they are plugged in, even if nothing is connected to the transformer.



Two Saint Lucian Students who recently graduated from the Soufriere Comprehensive Secondary School were Team St. Lucia’s participants in the Caribbean Junior Duelling Challenge Competition (CJDC) held in Barbados over the August 23-25, 2013 weekend.  They achieved top honours after their weekend’s activities.

Neka André and Tessa Wilson along with their Home Economics Teacher (Nashaka Charlery) and coach Chef Elijah Jules of Jade Mountain left Saint Lucia on Thursday for Barbados. In Barbados, the Saint Lucia team came up against six other teams from the Caribbean:  Dominica, St. Croix, St. Vincent, Guyana, Grenada and host country Barbados.

The CJDC is a culinary competition for secondary school students during which the Junior Chefs have to compete in a Signature Dish Round and a Mystery Basket Round.

The performance of the Saint Lucia team was highly acclaimed and that put them in the top position. Prizes received included:
  • a trophy for the Caribbean Junior Duelling Champions 2013
  • a gold medal each for the highest mark in the signature dish round and the Mystery Basket Round
  • the prize for best flavor overall.
The team returns to Saint Lucia at 2.45 p.m today Monday August 26, 2013 from Barbados.

Source: Norma Maynard


The SLHTA was represented thisweek at a meeting of the Soufriere Marine Management Authority in the presence of the Executive Vice President, Director responsible for Maritime Mr. Bob Hathaway and Director responsible for Cruise and Tour Services Providers, Mr. David LumKong.
The meeting was held in Soufriere and was called to discuss matters related to the management of the authority.  The SLHTA is represented on the Board of the SMMA by Mr. Noorani Azeez.  The meeting also sought to introduce Mr. Azeez to the operations and challenges faced by the SMMA and to discuss the role that the SLHTA representatives could play in addressing these issues

The Wave continues Summerlicious Interviews



The Saint Lucia Hotel and Tourism Association in collaboration with the wave is currently conducting interviews with participating Summerlicious establishment.  Each restaurant representative is allowed 15 minutes to speak about their restaurant and the specials offered to the general public.

Summerlicious is a programme conceptualized by the Saint Lucia Hotel and Tourism Association (SLHTA), designed to expose both locals and visitors alike to the diversity of Saint Lucia cuisine as influence by Afro, European, French and Caribbean Heritage.

Summerlicious features reduced prix fixe lunch and dinner summer menus at some of the finest restaurants island-wide.  The promotion features fixed price lunch and dinner menus and comes to the end on September 30th 2013.  Patrons can sample a two course lunch for as low as $30.00 and a three course dinners starting from $60.00.
Participating Restaurants include:
  • BUZZ Restaurant
  • CHIC
  • DASHEENE at Ladera Resort
  • Fond Doux Plantation
  • HI-TIDE at Bay Gardens Beach Resort
  • LA HUAT Restaurant
  • L’EPICURE at Royal by Rex
  • Marigot Beach Club and Dive Resort
  • PIANO PIANO at Cotton Bay Village
  • SPICES at Bay Gardens Hotel
  • St James Club Morgan Bay, St Lucia
  • Ti Kaye Resort and Spa
  • TRIOS at Bay Gardens Beach Resort

SLHTA La Belle Helene Publication 
Committee Meeting
The SLHTA La Belle Helene publication committee met thisweek to discuss the upcoming publication of La Belle Helene.  The meeting brainstormed content, layout and financials related to the publication and created what committee members believe to be a very exciting publication to excite visitors.  The meeting was chaired by Ross Stevenson and was attended by Andre Alexander, David LumKong, Yola St. Jour, Zina Haynes and Noorani Azeez.

The La Belle Helene continues to be the official in-room publication of theSLHTA and offers visitors a refreshing look at local offerings and attractions of our beautiful island. The upcoming publication promises to be the 7th edition of the magazine.

SLHTA’s Upselling Workshop gets endorsement from industry staff…



“Kai Belte Spa” <>
Date: August 20, 2013 9:21:10 AM EDT
Subject: The art of Upselling Workshop
Thank you for selecting me as one of the persons to attend this workshop. It was a wonderful experience and I look forward to applying what I learnt to my job as both as a receptionist and more so when I attend to my guests.  It was great to meet people from all different resorts on the island and to gain knowledge on everyone vision of up selling.  Mr. Joe Dubois was a great lecturer and the one thing that stuck with me is that you have to know your product; you have to trust in what you sell so that your guests can trust in you.  I have made it my duty from the time I started working in the spa 7 years ago to know each and every treatment and to be able to talk to a guests just as I am a therapist, to know every bit of detail about my job so that I am able to answer everyone of the guests questions, even without a therapist being present. A guest is supposed to be able to trust in the information that you are giving to them and most importantly, they should not feel that you are just trying to sell them a product or that you just want the extra money. They should feel that you are thinking about their best interest at heart and that is where trust begins. You should also make sure that you sell the right product to the right guests so that you can get them to return to you.  For instance if a guest comes to you with pain you will not sell them the most expensive treatment on the menu  e.g a Nirvanna, instead you will sell them a Fusion and recommend that he needs to return a few times during his vacation.  I also think it is important as a receptionist, to know your therapist so that you are able to give the right therapist to the right guest.  You should never be scared to upsell as you are depriving guests of a better experience.


Lise Sampson
Spa Reception
Kai Belte Spa at Anse Chastanet
Cell: (758)-727-7082

Bay Gardens Resorts hosts Celebrity Basketballer
Mario Chalmers
As basketball fans island-wide gear up for the arrival of NBA champion Mario Chalmers, staff and management of the Bay Gardens Beach Resort & Spa are busy getting ready to host the celebrity athlete and his entourage.

Today, the Starting Point Guard for the Miami Heat NBA team will be landing in St. Lucia to take part in various events and promotional activities lead by Rhythm FM Inc. During his visit, Bay Gardens’ 4-star luxury property, the Bay Gardens Beach Resort & Spa, has been named as the place of accommodation for Mr. Chalmers.

“We’re honored to have the opportunity to host Mario and his crew,” said Senator Berthia Parle, General Manager for the Bay Gardens Beach Resort & Spa, “His appearance will be a wonderful treat for young aspiring athletes and his presence in St. Lucia is likely to offer fantastic promotional exposure for our country.  We’re delighted to be a part of making this much-anticipated visit become a reality.”


The Bay Gardens Beach Resort & Spa is a multi-award winning property nestled on Reduit Beach in Rodney Bay Village. The Bay Gardens Resorts chain, which also includes the Bay Gardens Hotel & Bay Gardens Inn, is known for regularly accommodating both International and Regional Cricket Teams and has previously hosted such celebrities as Wyclef Jean, Melanie Fiona, Jah Cure, Skinny Fabulous and Gyptian, among others.

Recently, Bay Gardens also accommodated Joseph Marcell, better known as ‘Geoffrey’ from The Fresh Prince of Bel Air, while he was on island for his performance as King Lear in the theatrical Shakespeare performance.

Online course for Caribbean SMEs on 
Internet and Social Media
Please be  informed that the OAS Department of Economic and Social Development of the Executive Secretariat for Integral Development is launching the first edition of the online course “New Market Opportunities for Micro, Small and Medium Enterprises (MSMEs) Using Internet and Social Media”, to be held from October 17 to December 11, 2013 through the OAS Educational Portal of the Americas.

The course was adapted by the Cave Hill School of Business (CHSB) of the University of the West Indies and the objective is to train participants, mainly from the Caribbean region, and raise awareness about how Information and Communication Technology (ICT), such as the Internet and Social Media, can be used by MSMEs to enhance their business potential and facilitate entry into markets.

For more information on this initiative, contact Maryse Robert at 202-370-4584/9953 or via email,


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