The Saint Lucia Hospitality and Tourism Association (SLHTA) prides itself as one of the few associations in the Caribbean committed to offering its members the best possible benefits while also prioritizing Human Resource Development across its specified sector. The SLHTA also focuses on education to improve the quality of service and lives of Saint Lucians.
As the premier private sector tourism organization in Saint Lucia, we believe that a well-trained and knowledgeable staff is as important as the visitors coming to the island. Although training presents a unique opportunity to expand the skills and capabilities of all employees, many employers struggle to bare the cost of financing such opportunities. Therefore, the SLHTA has collaborated with numerous educational institutions offering specialized courses for the industry. Through these partnerships, the SLHTA is able to offer discounts for business and individual members. Despite the potential drawbacks, training and development provide both the company as a whole and individual employees with benefits that make the cost and time a worthwhile investment.
Below are only a few of the SLHTA’s current Training and Development initiatives:
- Improvement in Employee Performance
- Addressing Weaknesses
- Consistency in Quality of Service
- Knowledge of Industry Trends
- Confidence of Employees