The Week at the SLHTA, July 18th, 2014

Friday, July18th, 2014  
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In This Week’s Edition
Windjammer Landing Employee of the Year
CHIC Supper Club at Royal by Rex Resorts
Scholarship Recipient from Sandals Corporate University
Sizzling Summer Savings with Staycation/Summerlicous
State of the Industry Conference Scheduled for September
Saint Lucia Carnival Updates
SLHTA Attends Canaries Infant School Graduation
IGY Continues Maritime Outreach Programme
Coconut Bay Introduces Petting Zoo
Inventory Management Workshop
Coco Palm Appoints New Managers
Prime Minister to Address African American Hoteliers and Investors
DELTA Now Traveling to Saint Lucia
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Chanella Pappin Wins Employee of the Year

The Windjammer Landing Villa Beach Resort would like to congratulate Chanella Pappin on being elected Employee of the Year.

Chanella has been attached to the Food & Beverage Department for the past four years. She commenced her hospitality career in the Housekeeping Department in October of 2006, but later moved to the Food & Beverage Department as a Cashier when the post became available.

Chanella Pappin is a dependable, efficient, committed, hard working and creative employee.  She is someone who always pays attention to details and ensures that all work situations and incidents are reported to her superiors in a timely manner. She is an innovative cashier who uses her initiative and always challenges herself to take on new projects on her own to improve the department and the Resort, by extension. She consistently projects a warm, cheerful attitude to our clients and performs every task that is assigned to her with great enthusiasm and care.  Apart from her normal duties as a Cashier, Ms. Pappin is very consistent in assisting the restaurant staff with their duties, making sure that they all provide exceptional customer service to our guests, and ensuring that their needs are met. She works rotating shifts in the various restaurants and because of her efficiency and continuous willingness to assist in all capacities, her colleagues repeatedly request her presence at their restaurant as their Cashier.

CHIC Supper Club

The Royal by Rex Resorts presents another wonderful CHIC Supper Club evening. The Supper Club provides elegant evenings of fine dining, music, and wine. The executive chef, Chef Eike Lauff, has just returned from the Taste of the Caribbean Competition where he and the Saint Lucia Culinary Team won an impressive Silver Medal. He has created a delicious menu with many enticing options! This month’s Supper Club takes place on Saturday, July 19. Clickhere for more information and the menu.

Scholarship Recipient from 

Sandals Corporate University 

The Sandals Corporate University has through its educational partner the University of Derby secured a full scholarship for one of its young and ambitious team members Kershiim Simon.

Simon will be pursuing a Master’s Degree in International Hospitality Management online from the university. This is the first time the initiative is being offered and it will be extended annually.

The University of Derby, a new SCU partner under the partnership with Education for Advancement formed in 2013, offers employees Sandals employees the opportunity to pursue higher education online.  Through this partnership, a joint-funded scholarship was created to offer a full tuition scholarship to a deserving staff member.

The MA in International Hospitality Management is designed to meet the needs of the dynamic international hospitality industry, equipping students with practical and relevant skills, which combined with their existing experience, can help them to advance their career within the increasing complex industry…Full Details Here

Sizzling Summer Savings with Staycation/Summerlicous


As the 2014 sizzling summer of deals continue on ‘Simply Beautiful’ Saint Lucia, island temperatures are expected to rise even further as the hottest summer campaign STAYCATION, ignites the months of July, August and September.

The annual summer promotion continues to grow in popularity and will again include spa treatments at some of the island’s leading spa facilities. Notable specials include hotel stays starting from US$40 per night per room and discounts on popular tours and attractions. Some incredible all-inclusive deals also form part of the promotion.

Meantime, Summerlicious, a program conceptualized by the St. Lucia Hotel and Tourism Association (SLHTA), will expose locals and visitors alike to the amazing diversity of Saint Lucian cuisine as influenced by Afro, European, French and Caribbean heritage.

Summerlicious features reduced prix fixe (fixed price) lunch and dinner summer menus at some of the finest restaurants island-wide. Patrons can sample a two course lunch for EC$42-$65 and a three course dinner from EC$60-$145.

State of the Industry Conference Scheduled for September


One of the issues which the CTO will tackle at the upcoming State of the Industry Conference (#SOTIC2014) in the USVI is that of hindrances to travel. The planned session, entitled Breaking Down Barriers to Travel: Visas & Taxes, is one of several provocative learning plenaries being organized for the 17-19 Septemberconference. We have already secured some fantastic presenters for this event which you must attend. Annexed to SOTIC 2014 is Caribbean Aviation Day on 16 September.

For more information on SOTIC 2014

Saint Lucia 

Carnival Updates


Friday July 18th
Outrageous: Sexy in Black
Adm: Regular $75 VIP $300
Gaiety on Rodney Bay

Adm: $30 in advance, $40 at the door, children under 16 $20
Beausejour Cricket Grounds
8 pm

Saturday July 19th
Calypso Monarch
Adm: $30 in advance, $40 at the door
Beausejour Cricket Grounds
8:30 pm

Sunday July 20th
Groovy/Party Soca Monarch
Adm: $50 in advance, $60 at the door
Beausejour Cricket Ground
8:30 pm

Just 4 Fun Indulgence Breakfast Party
Adm: US$80/EC$200
5 am
Exotic Events/ Red International Leve
Adm: US$80/EC $200

Cap Estate
5 am
Just 4 Fun Revelers $60 with ID / Full Blue Devils Package

$120 {Limited Amount}
VIP Package: J4F Reveler $150, NON Reveler $200 {Limited Amount}
GAIETY -10 pm

Monday July 21st
The Sab to Castries
4 am
Parade of the Bands
Choc to Castries
10 am


Tuesday July 22nd

Parade of the Bands
Choc to Castries
12 noon

Wednesday July 23rd
Just 4 Fun Revelers FREE with ID / Non Revelers $60
Gaiety – 8 pm

SLHTA Supports Canaries Infant School Graduation


The Canaries Infant School held its annual graduation ceremony on Tuesday 15th July 2014 under the theme “overcome it, believe it, achieve it”. This theme is appropriate taking into account the recent natural disasters, Hurricane Thomas and the Christmas Eve Trough where students, teachers and residents of canaries got severely affected as a result.

The Saint Lucia Hotel and Tourism Association (SLHTA) was privileged to be in attendance and celebrate the great achievements of the seventeen (17) intelligent students from the graduating class of 2014.

The SLHTA was represented by Mr. Wendel George, who addressed the gathering on behalf of the SLHTA’s EVP.  He congratulated the students on their achievement and also encouraged parents to continue supporting their children through their school life especially now, as they are young and vulnerable. Mr. George also took the time to thank sponsors, who contributed to the success of the ceremony, including:

  • Ti Kaye Resort  & Spa
  • Barefoot Holidays
  • Serenity Vacation & Tours Inc

The Feature Address was delivered by Ms Celia Mitchel, who addressed the gathering by congratulating the graduating class of 2014. She also made reference to the theme, indicating that it was fitting for the ceremony. Celia shared the story of “Little Red Riding Hood” and how she was confronted by the wolf which threatened to eat her up. Ms Mitchel went further to explain to the students that life may bring obstacles our way but with perseverance we can overcome it.

Ms Celia Mitchel is a past student of the Canaries Infant and Primary Schools. She is also a graduate of the Soufriere Comprehensive Secondary School where she currently teaches. She then attended the Sir Arthur Lewis Community College, Division of Teacher Education and Educational Administration and then the University of the West Indies Open Campus. Ms Mitchel is currently completing her Master’s Degree in Strategic Human Resource Management at the University of Roehampton.

 IGY continues with Schools’ Maritime Outreach Programme 


The beaming smiles of thirty students from the Grande Riviere Primary were visible from their tented classroom on the Rodney Bay Marina lawn, all the way to the end of the megayacht dock, on Friday June 27 as they received their certificates for participating in IGY Rodney Bay Marina’s second schools outreach event.

Along with two teachers, Anne Marie Unamba and Mineva M’Giala, the invited guests from grades K through 6 were hosted by General Manager Simon Bryan, Sales and Marketing Manager Alana Mathurin and an IGY team from across the network, who introduced the marina and its operations to the primary school children, then split them into teams and led a number of fun nautical activities and competitions.

For Simon Bryan, however, the fun had a serious purpose and sinceassuming the reins at Rodney Bay Marina in 2013, he has spearheaded community outreach and youth development as a priority for Rodney Bay Marina. The marina sponsors several children from the Gros Islet community in the St Lucia Sailing Association’s Youth Sailing Program, through which 2014 Laser 4.7 National Champion Chrisankey Flood has honed his craft for the past four years. Rodney Bay Marina has also supported the development of teenagers and young adults through day charter company Jus’ Sail’s Sail Training Program for the past two summers, an initiative which has introduced young St Lucians to sailing and the marine industry as a career…Read Full Story

Coconut Bay Registers another First,

“Petting Zoo”


Coconut Bay Beach Resort & Bar is building a reputation of being onthe cutting edge and taking the lead in the introduction of unique services for the benefit and pleasure of Guest. The hotel set the pace some years ago when it commissioned what remains the only Lazy River as part of what is the biggest water park on the island.

That habit of leadership in service and product offerings continues with the recent opening of the Coco Coral Petting Zoo on 5th, June, 2014.  The Petting Zoo is the first of its type on the island within the hospitality industry. The opening of the Petting Zoo is the fulfillment of a dream by hotel General Manager, Mark Hawken – a pet project of sorts.

The opening was witnessed by a gathering of curious hotel guest as well as proud staff members. Following the ceremonial cutting of the ribbon the guests who were present took turns in lavishing love of the various animals kept within the zoo. Among them were many young children who were clearly fascinated with the tropical creatures some of which they may never have seen or got the opportunity to even touch.

The opening of the Petting Zoo is a further addition to the on – property attractions and assets of Coconut Bay. Management believes that through the process of interaction with animals in the Petty Zoo, guest can benefit from being educated about these animals and gain a greater appreciation these creatures of nature.

The Petting Zoo currently houses a range of residents including: goats, ducks, donkeys, sheep and one horse. This listing is expected to increase in time. The Petting Zoo is managed by a full-time Zoo Keeper.

Inventory Management Workshop


Do you have a hard time keeping track of your inventory? Do you run out of stock before new shipments have arrived? It’s time to start controlling your inventory instead of it controlling you. Stop wondering where your products are. Learn to manage your inventory with GAMA!

This two-day workshop aims to train participants in essential inventory management practices and techniques enabling participants to increase efficiency and accuracy in their companies’ inventory management processes.

Topics Include:

  • Effective Inventory Management
  • Myths in Inventory Management
  • Economic Order Quantity (EOQ)
  • Just-In-Time Management (JIT)
  • Methods to Supervise Inventory
  • Visible Costs of Inventory
  • Hidden Costs of Inventory
  • What Increases Inventory
  • Kanban
  • JIT is Not Possible Without

For More Information:

GAMA Learning Institute

Cnr. Maurice Mason Ave. & L’anse Rd.

Castries, Saint Lucia

Tel: 758-453-7719 | 758-285-6719


 Coco Palm Appoints Managers in Key Positions


Coco Palm has appointed two Saint Lucian women to the post of Human Resources Manager and Duty Manager. The award winning boutique hotel have announced Ms Nicole Moore as the Human Resources Manager and Ms Fenna Williams as the Duty Manager.

Ms Nicole Moore will look after the 170 team members as the Human Resources Manager at the 103 room Rodney Bay Village hotel. After working in the United Kingdom with nine years in HR, Ms Moore returned to Saint Lucia in April when she joined Coco Resorts. Nicole has taken up the role to assure both the well being of the team and  to monitor trends in the industry to keep the team up to par. “The hospitality industry is a 365 day operation running 24/7 which can prove both physically and mentally demanding on the team. Assessing their well being and scheduling training have been my priority” said Ms Moore. She went on to say “Keeping up with the industry and meeting guests expectations involves ongoing training which we have been undertaking in June and July with trainers from both the UK and US which was well received in building team spirit” said Ms Moore.

In addition, Coco Resorts has welcomed back Fenna Williams as Duty Manager. “Looking after our corporate and leisure guests is something I feel proud to do on behalf of Coco Palm which I have known from the day it opened almost 10 years ago” said Ms Williams.  “The high repeat guests make my job easy but we can’t rest on our laurels. Word spreads quickly and the internet has only made this faster and to a wider audience which means we have to go the extra mile each time” said the newly appointed Duty Manager. Ms William was previously in the marketing department before a short break and will now be in the forefront to welcoming our guests on arrival and seeing them on departure as well as liaising with our guests with us for meetings or events.

 Prime Minister to Address African American Hoteliers and Investors


Prime Minister Hon. Dr. Kenny D. Anthony will be keynote speaker at the 18th Annual International African American Hotel Ownership and Investment Summit and Trade Show, today, July 18, 2014. The summit is being held at the Miami Marriot Biscayne Bay Hotel.

Dr. Anthony has been invited to speak on the topic of “Investment and Incentive Opportunities in Saint Lucia”.

 According to CEO/President of the Horizons International Group Inc, Mr. Andy Ingraham, “The 3-day educational summit is designed to educate attendees on becoming a hotel owner or investor, share minority investment trends, explore supplier opportunities, how to market to minorities and diversity issues affecting the industry. Summit attendees include African American hoteliers, entrepreneurs, national leaders and hospitality representatives, professional athletes, restaurant owners, city/state/country officials, development representatives and financial experts.”

Prime Minister Anthony says he is delighted that he has been invited to address the luncheon, as it gives him an opportunity to sell Saint Lucia to potential investors. Dr. Anthony said, “This is a wonderful opportunity to promote Saint Lucia as an investment destination. Research has shown that the Caribbean is not a very attractive investment market to African Americans. This is a unique gathering where African American hoteliers and potential investors in that sector gather to exchange ideas and explore opportunities. As such, I will endeavor to share the Saint Lucian experience as well as the incentives that are available to investors. There is now mounting interest in investing in Saint Lucia and it is vital that we make use of every opportunity that comes our way.”

The Prime Minister left island on Thursday, July 17, 2014 and will return on Sunday, July 20, 2014. During his absence, Hon. Philip J. Pierre, Deputy Prime Minister and Minister for Infrastructure, Port Services and Transport will act as Prime Minister.

All arrangements for the Prime Minister’s attendance at the summit have been made by the National Association of Black Hotel Owners, Operators and Developers.

The Summit is also attended by officials of Invest Saint Lucia.

 DELTA Now Traveling to Saint Lucia


Delta Air Lines has announced the launching of a non-stop flight service form JFK International Airport in New York to Hewanorra International Airport in Saint Lucia.

The new strategy will be enabled as of 20th of December 2014, operating every Saturday.

This designated route is an expansion strategy marker which Delta Air Lines has clearly underlined.

“Delta customers will have the ability to conveniently connect from a variety of feeder markets throughout the Northeast and Canada,”

“We look forward to continued work with the carrier to increase the number of arrivals at Hewanorra International Airport.” – Louis Lewis, director of tourism for the Saint Lucia Tourist Board.

The designated aircraft for this flight is a Boeing 737-800 which bears a capacity of 160 seats. The flight is scheduled for departure at 08:30from JFK and 14:10 arrival at UVF…Full Story Here

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